INFORMATION SECURITY AND DATA PROTECTION POLICY
This practice complies with the General Data Protection Regulations (GDPR) and this policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.
In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:
We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care. We also need to process personal data about you in order to provide care under NHS arrangements and to ensure the proper management and administration of the NHS.
We will process personal data that we hold about you in the following way:
We will retain your dental records while you are a practice patient and after you cease to be a patient, for at least eleven years or for children until age 25, whichever is the longer.
Personal data about you is held in the practice’s computer system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information routinely.
In order to provide proper and safe dental care, we may need to disclose personal information about you to:
Disclosure will take place on a ‘need-to-know’ basis, so that only those individuals/organisations who need to know in order to provide care to you and for the proper administration of Government (whose personnel are covered by strict confidentiality rules) will be given the information. Only that information that the recipient needs to know will be disclosed.
In very limited circumstances or when required by law or a court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your specific consent. An example of this is our text message reminder service, this service is provided on the understanding that they keep the information confidential and they comply with the GDPR.
Where possible you will be informed of these requests for disclosure.
You have the right of access to the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will provide a copy of the record within 10 days of receipt of the request and an explanation of your record should you require it.
The fact that patients have the right of access to their records makes it essential that information is properly recorded. Records must be
You are allowed to request deletion of your Data we hold, unless deletion of this information goes against current legislation in place for your safety and any information that effects our ability to carry out your dental treatment.
If you do not wish personal data that we hold about you to be disclosed or used in the way that is described in this Code of Practice, please discuss the matter with your dentist. You have the right to object, but this may affect our ability to provide you with dental care.
|Monday||9:00am - 4.30pm|
|Tuesday||9:00am - 7:30pm|
|Wednesday||9:00am - 8:00pm|
|Thursday||9:00am - 5:30pm|
|Friday||8:50am - 5:00pm|
Teeth can be discoloured by smoking read more...
Many people have concerns over the read more...
Root canal treatment (also called read more...
There are two main two ways to replace read more...
Crowns are an ideal restoration for read more...
Dentures are removable appliances used read more...
As a practice we work in partnership read more...
Gum disease describes swelling, read more...
Oakbank Dental Care
33 Burghmuir Road
Tel: 01738 630125